Tag Archives: communication

Writing well at work: what I have learned from being a writer

I like to write. I am a published writer. I am therefore often asked for help or advice from other people who are struggling to write things. In this post I have set out a few ideas from my own … Read More »

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Higher Education and Twitter: Five things we have learned from Tweeting

Over the past month, our team has been dipping a tentative foot into the waters of Twitter with a new feed dedicated to research activity, staff and students at our university. Here I share some of the things we have … Read More »

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Writing effective minutes

Writing minutes seems to be a task that strikes fear into many administrative staff. Do you worry that you won’t be able to concentrate for the length of the meeting, that you will miss or misunderstand important decisions, or that … Read More »

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Writing effective agendas

We have all been in meetings that have over-run, gone off-topic or seemed to achieve nothing at the end of a lot of discussion. Ineffective committees discourage attendance and those who do come often feel like their time has been … Read More »

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Top Twitter Feeds For University Support Staff

Twitter is a great resource for sharing information quickly and succinctly – but who other than your own university should you follow to get helpful, interesting and relevant updates? Below I suggest a few useful (and entertaining) accounts for university … Read More »

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Working with Consultants

I know many people, particularly in the public sector, are wary of engaging consultants.  They see them as outsiders who charge exhorbitant fees and who don’t “understand” the organisation; they tend to deliver lengthy reports, based on superficial research, which call for change … Read More »

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Do I need a degree to work in Higher Education?

The short answer is no, as universities and colleges are committed to access to their institutions for their employees as well as their students.  If you have suitable work experience, and depending of course on the role you’re applying for, … Read More »

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