Tag Archives: communication

Writing effective minutes

Writing minutes seems to be a task that strikes fear into many administrative staff. Do you worry that you won’t be able to concentrate for the length of the meeting, that you will miss or misunderstand important decisions, or that … Read More »

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Writing effective agendas

We have all been in meetings that have over-run, gone off-topic or seemed to achieve nothing at the end of a lot of discussion. Ineffective committees discourage attendance and those who do come often feel like their time has been … Read More »

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Top Twitter Feeds For University Support Staff

Twitter is a great resource for sharing information quickly and succinctly – but who other than your own university should you follow to get helpful, interesting and relevant updates? Below I suggest a few useful (and entertaining) accounts for university … Read More »

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Working with Consultants

I know many people, particularly in the public sector, are wary of engaging consultants.  They see them as outsiders who charge exhorbitant fees and who don’t “understand” the organisation; they tend to deliver lengthy reports, based on superficial research, which call for change … Read More »

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Do I need a degree to work in Higher Education?

The short answer is no, as universities and colleges are committed to access to their institutions for their employees as well as their students.  If you have suitable work experience, and depending of course on the role you’re applying for, … Read More »

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Building Bridges With Students

I am a fan of football, and when discussing this with a colleague we wondered if we could get enough staff together for a 5-a-side game after work. There were several staff interested and after mentioning the game to some … Read More »

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Why Enterprise Modules Should Be Taught at Universities – Part I

For most people, the word “enterprise” is connected to starting and running one’s own business. The term, however, encompasses a much broader definition. “Industrious, systematic activity,” “initiative,” and “willingness to undertake new ventures” are only some of the synonyms that … Read More »

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